Messaging Terms

CriticalNow may send text messages related to:

• Consultation requests
• Demo requests
• Appointment scheduling
• Follow-up about your inquiry
• Service updates
• Onboarding or implementation communication
• Call handling alerts or workflow notifications for clients
• Customer support
• Marketing or promotional messages, where permitted

Message content may vary based on your relationship with us and the reason you provided your phone number.

By providing your phone number and submitting a form, booking a consultation, requesting a demo, or opting in, you authorize CriticalNow to send text messages to the phone number you provided.

Consent to receive marketing text messages is not a condition of purchase.

You represent that you are the account holder or have permission from the account holder to provide the phone number and receive messages.

Message frequency may vary. You may receive messages based on your inquiries, appointment status, service configuration, support needs, or client workflow settings.

The messaging program name is CriticalNow.

Message and data rates may apply. Charges depend on your mobile carrier and plan. CriticalNow and [EXACT FLORIDA LLC LEGAL NAME] are not responsible for carrier charges.

You may opt out of text messages at any time by replying:

STOP

After you reply STOP, we may send one final confirmation message to confirm your opt-out. After that, you should no longer receive marketing text messages from us unless you opt in again.

Opting out of marketing texts may not stop messages that are necessary to complete a transaction, respond to your request, provide support, or deliver service-related alerts where permitted by law.

For help, reply:

HELP

You may also contact us at starwebbedai@gmail.com.

Text messaging services may not be available through all mobile carriers or in all areas. Delivery is subject to carrier availability and network conditions.

Carriers are not liable for delayed or undelivered messages.

We intend to follow applicable SMS/MMS messaging rules and industry guidelines, including consent, opt-out, and help-message practices commonly associated with TCPA, CTIA, and A2P 10DLC messaging compliance. Client messaging programs may require separate registration, approval, or configuration through providers such as Twilio, GoHighLevel, carriers, or other messaging platforms.

We handle information collected through text messaging according to our Privacy Policy. Please review our Privacy Policy for more information about how we collect, use, and protect information.

If you are a CriticalNow client using messaging features, alerts, reminders, confirmations, or follow-up automations, you are responsible for ensuring your use of messaging complies with applicable laws, including consent, opt-out, identification, and recordkeeping requirements.

You are responsible for the content, timing, recipients, and lawful basis of messages sent through workflows configured for your business, unless otherwise agreed in writing.

Clients are also responsible for ensuring that any opt-in forms, booking forms, intake forms, call scripts, and customer communications contain appropriate disclosures and consent language for the messages they intend to send.

We do not guarantee that any text message will be delivered, delivered on time, or received by the intended recipient. Message delivery may be affected by carrier issues, device settings, network conditions, platform outages, filtering, incorrect phone numbers, or third-party service provider issues.

We may update these Messaging Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued participation in messaging after updates means you accept the revised Messaging Terms.

For questions about these Messaging Terms, contact us at:

[EXACT FLORIDA LLC LEGAL NAME], a Florida limited liability company, owner and operator of CriticalNow

Email: starwebbedai@gmail.com

Mailing Address: [insert Florida business mailing address]